Returns

● Exchange/Refund Policy

* Products whose sales value has been damaged due to negligence in product management upon receipt of the product cannot be exchanged or refunded.

* When receiving the product, please check whether the product is defective or not.

* Products that are returned without confirmation of product defects may be the customer's responsibility.

* Products with signs of wear cannot be exchanged or refunded, and may be A/S in accordance with the Consumer Dispute Resolution Standards announced by the Fair Trade Commission.

1. In case of exchange/refund, all products must be requested for exchange/refund within 7 days of receiving the product.

2. When requesting an exchange/refund, the return fee is paid in advance, and if a refund is required, the return fee will be refunded to the customer's account.

3. In case of exchange, only exchanges of the same product size are possible.

4. Please return the product without removing the tag in an unused state.

5. After confirming whether or not the goods returned to the head office have been received, refunds will be made after inspection.

6. If you request an exchange/return of a product due to your simple change of mind, please understand that the courier cost is the responsibility of the customer.

7. If the contents of the supplied product have been implemented differently (defective product, etc.), you can apply for exchange/return within 3 months from the date of receipt or 30 days from the date you were able to know.

8. In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, etc. (withdrawal of subscription, etc.), if the product cannot be returned, it will not be exchanged or returned.

(a) In case the product, etc. is lost or damaged due to a reason attributable to the customer. (only, Excluding cases where the packaging, etc. is damaged to check the contents of the product)

(b) If the packaging is opened or the packaging is damaged and the product value is significantly lost

(c) All product tags, product stickers, plastic packaging, product cases (genuine products) box), etc. are damaged or lost

(d) If the value of the product, etc. has significantly decreased to such an extent that it is difficult to resell over time

(e) If the components (gifts) of the purchased product are missing (However, the components

(f) If the product is damaged due to washing or repairing after purchase

● How to apply * When requesting an exchange/refund, a courier driver will visit you as soon as possible. If necessary, the driver can contact you directly.

(1) Member Purchase: Login > My Page > All Order Details > Order Number > After checking the product, request for exchange/refund > Payment of return fee

(2) Non-member Purchase: Login > View Non-member Order > All Order Details > Order Number > After checking the product Request for exchange/refund > Payment of return fee

● Refund period * Once the returned product is received at the head office, exchange/refund will be processed only if there is no problem after product inspection. (Excluding Saturdays, Sundays, and holidays)

1. Real-time account transfer: Your money will be deposited into your account after about 3-5 days depending on the bank's business days.

2. Credit card: Depending on the circumstances of the credit card company and bank, the cancellation period may take 3-5 days.

3. Points: Points used for ordering will be returned immediately upon refund. 

● How to apply

* When requesting an exchange/refund, a courier driver will visit you as soon as possible. If necessary, the driver can contact you directly.

(1) Member Purchase: Login > My Page > All Order Details > Order Number > After checking the product, request for exchange/refund > Payment of return fee (2) Non-member Purchase: Login > View Non-member Order > All Order Details > Order Number > After checking the product Request for exchange/refund > Payment of return fee

● Refund period * Once the returned product is received at the head office, exchange/refund will be processed only if there is no problem after product inspection. (Excluding Saturdays, Sundays, and holidays)

1. Real-time account transfer: Your money will be deposited into your account after about 3-5 days depending on the bank's business days.

2. Credit card: Depending on the circumstances of the credit card company and bank, the cancellation period may take 3-5 days.

3. Points: Points used for ordering will be returned immediately upon refund. If the product case (genuine box) is damaged or lost (d) If the value of the product, etc. has significantly decreased to the extent that resale is difficult due to the passage of time (e) If the components (gifts) of the purchased product are missing ( (f) If the product is damaged due to washing or repairing after purchase ● How to apply * When requesting an exchange/refund, a courier driver will visit you as soon as possible. If necessary, the driver can contact you directly.