Help Desk
Shopping Infomation
Order & Shipping
Order & Shipping
Order & Payment
- Only registered members of WORKSOUT WORLDWIDE are eligible to purchase products through our platform.
-
In terms of payment options, we accept the following methods;
- PayPal
- Visa
- MasterCard
- JCB
- AMEX
- UnionPay
- Please be aware that customs duties and VAT are not included in the product pricing and must be settled separately by the customer.
- Attempts to manipulate or falsify the purchase amount (ex. under value) are strictly prohibited.
- Upon successful completion of an order, a confirmation email will be sent to the email address associated with your account.
- As a commitment to reducing our carbon footprint, invoices will be issued in a paperless format.
- However, if a paper copy is required, please contact us via LiveChat located on the right side of the page.
Order Cancellation
- To cancel your order, please reach out to us via our "LiveChat" option on the bottom right of our website.
- It is important to note that based on the shipping status of your order, cancellation may not be possible.
- Once an order has been fulfilled, it can no longer be cancelled or modified.
- In the event that cancellation is approved, a refund will be processed within a timeframe of 3-5 business days.
Courier & Delivery
- All orders are delivered via DHL. (Tel. 1577-0855)
-
Shipping costs
Continents | Delivery fee | Working days |
Asia | $30 | 3 ~ 5 working days |
Oceania & North America | $35 | 3 ~ 7 working days |
Central America,South America & Africa | $35 | 3 ~ 9 working days |
Europe & Other | $37 | 3 ~ 7 working days |
- Once your order is confirmed, you can expect to receive your items within a timeframe of 3-9 business days.
- You can track your order via the link below:
- Our shipping services do not extend to Ukraine, Russia and North Korea.
- If you are located in South Korea, you may access our shop by visiting worksout.co.kr.
LiveChat
LiveChat Operation Hours
- Based on KST (GMT + 9)
- Mon - Fri : 09:30 - 17:30
- Weekends & KR National Holidays : Off
- Lunch Break : 12:30 - 13:30
Email Contact
- Marketing & Press: marketing@worksout.co.kr
- Partner & Co-work: partner@worksout.co.kr
- Customer: customer@worksout.co.kr