Help Desk
Shopping Infomation
Return policy
Return policy
Exchange
- We do not provide exchange service.
- If you desire to exchange a product, it is necessary to initiate a return for the original order and place a new order for the desired item.
Return
- We have a 7-day return policy for all products.
- Returns must be postmarked within 7 days of receipt.
- Returns cannot be processed beyond the 7-day return period. If you return it after the period has expired, please understanding as we process the return once again.
- Returns may not be accepted for the following reasons;
- Destruction or damage caused by the customer
- Decreased value due to customer use or partial consumption
- Decreased value due to the passage of time
- Destruction of packaging for copyable goods
- To initiate a return, please contact us via LiveChat located on the right side of the page.
- Return shipping is the customer's responsibility.
- Full product refund will be given for returns with pre-paid shipping.
- Returns will be processed within 3-5 working days upon receipt and inspection.
LiveChat
LiveChat Operation Hours
- Based on KST (GMT + 9)
- Mon - Fri : 09:30 - 17:30
- Weekends & KR National Holidays : Off
- Lunch Break : 12:30 - 13:30
Email Contact
- Marketing & Press: marketing@worksout.co.kr
- Partner & Co-work: partner@worksout.co.kr
- Customer: customer@worksout.co.kr