Purchasing Guide

● Purchase Procedure 1. Payment Complete: The purchase has been made normally and the deposit/payment has been completed. (You can cancel the order and change the size and delivery address.) 2. Preparing the product: After the purchase is completed, the customer's product is being transferred to the distribution center. → Depending on the product transfer status, it may not be possible to cancel the order or change the size or shipping information while the product is being prepared. 3. In transit: The product has been delivered to the courier and is being delivered to the customer. (Order cancellation and size and shipping information cannot be changed) 4. Delivery complete: The product has been delivered to the customer. cannot be changed) → Orders that have been paid before 2:00 PM on weekdays will be shipped the same day, and orders after 2:00 PM will be shipped at 10:00 AM the next day. If you wish to cancel an order for an order made after 2:00 PM, please cancel before 10:00 AM the next day. For further inquiries, please contact the customer center (02-541-0854).

● Payment method 1. Real-time account transfer → This is a method of payment by transferring the order amount from your account immediately. Payment can only be made with a certificate of authenticity. (*Real-time account transfer payment limit is KRW 2 million.) → Available banks: Corporate, Kookmin, Hana, Shinhan, Woori, Nonghyup, KEB, Suhyup, SC, Citi Korea, Post Office, Daegu, Busan, Gwangju, Jeju, Jeonbuk, Gyeongnam, Saemaeul, Credit Union, Forestry Association, Industrial *Other securities companies are also available → Transfer fees are not charged, and deposit details can be checked immediately after transfer. It will be canceled on the same day or the next day after the cancellation is completed, and the cancellation amount will be refunded and deposited into the account you transferred. 2. Credit card → Internet secure payment (ISP): This service allows you to pay only with the secure payment (ISP) password on the screen provided by the card company without entering the card number when paying with BC, Kookmin, or Woori Card. → Secure Click: This is a payment authentication service for online e-commerce that is applied to Shinhan, Samsung, and Hyundai cards, excluding secure payment (ISP) cards, and is a service that allows payment through a separate secure click password or public certificate. → After paying by credit card, it is impossible to change the card or change the number of installment months → A public certificate is required for payments over 300,000 won It is a service. → Available for purchases of 1,000 won or more. → Can be used with Works Out Point. → When paying with Kakao Pay, Works Out points are not accumulated, only Pay points are accumulated. 4. Naver Pay → This is a simple payment service provided by Naver that allows easy payment with an account or card connected through Naver. → Available for purchases of 1,000 won or more. → Can be used with Works Out Point. → When paying with Naver Pay, Works Out points are not accumulated, only Pay points are accumulated. 5. Points → Points can be used like cash in the online store and can be used with all payment methods. → In case of using points, it can be used in increments of 100 points. → It is not available in the offline store. → Points can only be used by the individual and cannot be transferred to others. → The portion paid with points is not refundable in cash. → When purchasing 2 or more products among purchases using points, it is calculated by the ratio of the product unit price to the total amount. → If only some of the products are returned from multiple purchases, only the points used for the returned products will be refunded. → When using simple payment, only the points of the relevant pay company are accumulated. ※ Payment method cannot be changed after order/payment is completed. ※ When ordering a small amount of stock products, the order may be automatically canceled if there are simultaneous orders. ● Cancellation and refund → Real-time account transfer: Deposits will be made to the account after about 3 to 5 days depending on the bank's business days. → Credit card payment: The card will be canceled and it will take about 3 to 5 days. (Excluding weekends/holidays) (If a credit card charge including the payment amount is charged, the credit card company will refund the next month or restore the limit.) ● Non-member purchase → Product page > Add to cart > Non-member purchase button on the order page Click to purchase non-members. → When purchasing as a non-member, you can check the order form at [Login > Non-member order inquiry] at the top right. → Non-members cannot receive benefits such as points and events. ※ Payment method cannot be changed after order/payment is completed. ※ When ordering a small amount of stock products, the order may be automatically canceled if there are simultaneous orders. ● Cancellation and refund → Real-time account transfer: Deposits will be made to the account after about 3 to 5 days depending on the bank's business days. → Credit card payment: The card will be canceled and it will take about 3 to 5 days. (Excluding weekends/holidays) (If a credit card charge including the payment amount is charged, the credit card company will refund the next month or restore the limit.) ● Non-member purchase → Product page > Add to cart > Non-member purchase button on the order page Click to purchase non-members. → When purchasing as a non-member, you can check the order form at [Login > Non-member order inquiry] at the top right. → Non-members cannot receive benefits such as points and events. ※ Payment method cannot be changed after order/payment is completed. ※ When ordering a small amount of stock products, the order may be automatically canceled if there are simultaneous orders. ● Cancellation and refund → Real-time account transfer: Deposits will be made to the account after about 3 to 5 days depending on the bank's business days. → Credit card payment: The card will be canceled and it will take about 3 to 5 days. (Excluding weekends/holidays) (If a credit card charge including the payment amount is charged, the credit card company will refund the next month or restore the limit.) ● Non-member purchase → Product page > Add to cart > Non-member purchase button on the order page Click to purchase non-members. → When purchasing as a non-member, you can check the order form at [Login > Non-member order inquiry] at the top right. → Non-members cannot receive benefits such as points and events.